Privacy Policy

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and billing/shipping addresses
• Account credentials (username and password)
• Payment information (processed securely through third-party providers)
• Communication preferences and customer service interactions

3. How We Use Your Information

We use your information for the following purposes:

• Creating and fulfilling custom-made clothing orders
• Processing payments and managing your account
• Providing customer support and communication
• Improving our products, services, and website functionality
• Sending marketing communications (with your consent)
• Ensuring website security and preventing fraud
• Complying with legal obligations and resolving disputes

4. Protection of Measurement Data

Your body measurements and personal fit data are highly sensitive. We implement special protections:

• Measurement data is encrypted and stored securely
• Access is limited to authorized personnel involved in your order fulfillment
• Data is retained only as long as necessary for providing services
• You can request deletion of measurement profiles at any time
• We never share measurement data with third parties for marketing purposes

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist with order fulfillment, payment processing, and shipping
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with mergers, acquisitions, or sale of business assets
• Consent: When you explicitly authorize us to share information
• Protection: To protect our rights, property, or safety, or that of others

6. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. International Data Transfers

As a Thai-based company, your information may be transferred to and processed in Thailand. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.