Terms of Service
Last updated: January 15, 2025
1. Agreement to Terms
By accessing and using Lakhey's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Lakhey provides made-to-measure clothing services including:
- Custom tailoring and clothing design services
- Body measurement consultation and fitting services
- Online ordering and account management
- Customer support and after-sales services
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information for measurements and orders
- Use our services for lawful purposes only
- Respect intellectual property rights
- Not interfere with the operation of our website or services
- Maintain the confidentiality of your account credentials
4. Measurement Services and Accuracy
Our made-to-measure services depend on accurate measurements:
- You are responsible for providing accurate measurements
- We offer guidance and support for proper measurement techniques
- Alterations may be available for fitting adjustments (additional charges may apply)
- Significant measurement errors may affect the final product quality
5. Orders and Payments
5.1 Order Process
- All orders are subject to acceptance by Lakhey
- We reserve the right to refuse or cancel orders
- Order confirmation does not guarantee product availability
5.2 Payments
- Payment is required at time of order placement
- We accept various payment methods as displayed on our website
- All prices are in Thai Baht unless otherwise specified
- Prices may change without notice
6. Delivery and Returns
6.1 Delivery
- Delivery times are estimates and not guaranteed
- Custom-made items typically require 2-4 weeks for completion
- Shipping costs and delivery options are specified at checkout
6.2 Returns and Exchanges
- Custom-made items are generally not returnable unless defective
- Returns must be initiated within 7 days of delivery
- Items must be in original condition with tags attached
- Return shipping costs may apply
7. Intellectual Property
All content, designs, trademarks, and intellectual property on our website and in our services are owned by Lakhey or our licensors. You may not use, copy, or distribute our intellectual property without written permission.
8. Limitation of Liability
Lakhey's liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or products.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
11. Governing Law
These terms are governed by the laws of Thailand. Any disputes will be resolved in the courts of Thailand.
Contact Information
If you have questions about these Terms of Service, please contact us:
Lakhey
Email: support@lakhey.fashion
Website: Contact form on our website
Address: Thailand